Hospitals & Clinics Digital Automation | CJDMS Digital

Automate OPD inquiries, appointment booking, diagnostics & follow-ups, reminders & care follow-ups — Build continuous patient relationships

For hospitals, clinics & diagnostic centres: automate appointment capture, patient triage, lab scheduling, teleconsult reminders and post-care follow-ups. Targeting Ahmedabad • Mumbai • Pune • Bangalore • Delhi NCR for regional growth.

Top Challenges Faced by Hospitals & Clinics

We remove the operational and patient-experience blockers that hurt growth:

  • ✅ Missed OPD appointments and high no-show rates
  • ✅ Manual appointment booking & long phone wait times
  • ✅ Fragmented patient records and follow-up lapses
  • ✅ Inefficient lab & diagnostic scheduling causing delays
  • ✅ Weak online reputation & low local discoverability
  • ✅ Poor post-care communication and low referral conversions

Top Benefits When Automation & Healthcare Marketing Are Implemented

⭐ Reduce no-shows by up to 60%

Automated reminders, confirmations and easy rescheduling increase appointment attendance.

⭐ Faster OPD booking & triage

WhatsApp and web funnels capture patient intent and direct them to the right speciality quickly.

⭐ Improved lab & diagnostic utilisation

Smart scheduling reduces idle times and speeds test-to-report cycles.

⭐ Higher patient retention & referrals

Post-visit care flows and satisfaction nudges increase repeat visits and word-of-mouth.

⭐ Reduced admin load for front-desk

Automated booking, payments and pre-visit intake free staff to focus on patient care.

⭐ Better local visibility & trust

GMB optimization, review automation and local pages increase patient discovery in metros.

What You Get in Your Hospital & Clinic Growth Stack

💬 WhatsApp Patient Triage & Booking Bot

Collect symptoms, suggest the right specialist and book OPD slots instantly.

📅 OPD, Lab & Diagnostics Scheduler

Unified calendar with reminders, prep instructions and reschedule flows to reduce no-shows.

🔁 Post-Visit Follow-ups & Care Journeys

Automate medication reminders, physiotherapy nudges and check-in messages to improve outcomes.

📊 Patient CRM & Outcome Dashboard

Track patient journeys, appointment-to-treatment conversions and satisfaction scores.

💳 Payments, Deposits & Billing Automations

Collect deposits, co-payments and follow-up invoices with auto reconciliation.

🎯 Local SEO & Reputation Management

City-targeted pages, review automation and doctor profiles to win local search trust in metros.

Case Studies — Healthcare Outcomes

Multi-Speciality Hospital — Mumbai

Automated triage & reminders reduced OPD no-shows by 58% and increased weekday OPD by 32% in 45 days.

Diagnostic Chain — Bangalore

Smart scheduling & pre-test instructions improved same-day reporting and raised lab utilisation by 41%.

Clinic Network — Delhi NCR

WhatsApp booking + follow-up journeys increased repeat visits and raised referral conversions by 27%.

Who This Is For

Hospitals • Multispeciality centres • Private clinics • Diagnostic labs • Physiotherapy centres • Dental & specialty clinics • Chain clinics

Start Smart — Online Presence & Patient Experience Audit

🎯 Online Presence & Patient Experience Audit

₹1955 / Year

✔ OPD funnel & appointment UX review

✔ Patient triage & follow-up flow audit

✔ Metro-targeted local SEO & diagnostic scheduling checks

Ready to Improve Appointments, Patient Care & Retention?

Automate OPD capture, lab scheduling, follow-ups and billing — scale patient relationships across Ahmedabad • Mumbai • Pune • Bangalore • Delhi NCR.

Hospitals & Clinics — Frequently Asked Questions

1) How fast will automation reduce OPD no-shows?

Automated confirmations, reminders and reschedule options typically reduce no-shows by 40–60% within 2–6 weeks.

2) What does the ₹1955 audit include for hospitals & clinics?

It includes appointment funnel review, Google Business & doctor profile check, booking UX audit, lab scheduling flow review and a prioritized action plan.

3) Can the WhatsApp bot triage patients based on symptoms?

Yes — safe triage flows collect basic symptom info, recommend urgency and suggest specialist booking or teleconsult options.

4) Will automation integrate with our existing PMS or EMR?

We integrate with many PMS/EMR systems via APIs or secure data exchange; integration scope depends on your system capabilities.

5) Can we automate lab & diagnostic appointment prep instructions?

Yes — pre-test instructions, fasting alerts and specimen collection windows are auto-sent to patients to improve sample quality and same-day reporting.

6) How do you protect patient data and privacy?

We use encrypted transfers, role-based access and recommend compliant storage. For sensitive data, enterprise-grade compliance options are available.

7) Will automation handle repeat prescriptions & chronic care reminders?

Yes — set up automated medication reminders, refill alerts and chronic-care check-in workflows to improve adherence and outcomes.

8) Can we offer teleconsultation bookings through the same system?

Yes — teleconsult booking, pre-call briefs and video links can be integrated with reminders and post-consult follow-ups.

9) Do you automate billing & deposit collections?

Yes — deposit collection, co-pay reminders and invoice delivery can be automated with payment links and auto reconciliation.

10) Can we measure patient satisfaction automatically?

Yes — automated post-visit surveys and NPS workflows capture feedback and trigger reputation management flows for positive reviewers.

11) How do we reduce front-desk workload?

Automated booking, intake forms, pre-visit instructions and digital payments significantly reduce phone calls and manual entries.

12) Can the system support vaccination & camp scheduling?

Yes — mass booking flows, slot allocation and batch reminders support vaccination drives and community health camps.

13) Will this help with doctor availability & scheduling conflicts?

Yes — integrated calendars, block-out rules and waitlist automation help manage doctor availability effectively.

14) Can we run city-targeted campaigns to increase OPD in metros?

Yes — metro-focused landing pages, GMB optimisation and targeted ads drive patients from Ahmedabad, Mumbai, Pune, Bangalore & Delhi NCR.

15) How do you ensure follow-up compliance for post-op patients?

Automated follow-up schedules, symptom-check flows and escalation rules ensure timely follow-up and flag at-risk patients for staff intervention.

16) Can the platform help with referrals between specialists?

Yes — internal referral flows and patient transfer notes streamline multi-speciality coordination and improve conversion on referrals.

17) What reporting frequency is provided?

Monthly performance reports are included with the audit; weekly summaries and real-time alerts can be added for active campaigns and operations.

18) Can messaging be localized for regional languages?

Yes — appointment reminders, instructions and campaign messages can be localized to regional languages for better patient engagement.

19) How long until the healthcare stack is live?

Core booking & triage flows can be live in 7–14 days; a full stack with EMR integration, lab scheduling and reporting typically takes 3–6 weeks depending on complexity.

20) How do I get started?

Start with the Online Presence & Patient Experience Audit (₹1955/yr) via the Audit CTA to receive a prioritized roadmap — or use Live Chat to discuss a tailored rollout plan.

💬Live Chat